Warranty and Return Policy

Return Policy

7 Days Easy Returns. No Questions Asked.

Shop with confidence. If it's not right for you, you have 7 days to return or replace it.

Changed your mind? No worries. DRiFY offers easy returns or replacements within 7 days of receiving your order, so you can shop with confidence.

How to Request a Return

To initiate a return, simply contact us within 7 days of receiving your order:

Email: info@drify.co.in
 Phone: [Support Number]

No questions asked - just make sure your request is raised within the 7-day return window.

Return Conditions

To be eligible for a return or replacement:

  • The original packaging must be intact.

  • The product must have no physical damage, scratches or signs of misuse.

  • All relevant product components and accessories should be returned with the product.

Return Shipping

The product will need to be sent back to DRiFY at your own expense. We will share the dispatch address once the return request is received.

DRiFY does not arrange or bear the cost of return pickup or return courier charges.

Refund Process

Once we receive your returned product, our team will check its condition.

If the product meets the return conditions, we will process your refund. The refund will be initiated after the returned product has been received and its condition has been confirmed.

Purchased Through Another E-commerce Platform?

If you purchased a DRiFY product through another e-commerce platform, such as Amazon or another marketplace, the return must be processed through that platform.

Orders placed through third-party e-commerce platforms cannot be returned directly through the DRiFY website.

DRiFY Warranty Policy

18 Months. We’ve Got You Covered.

Every DRiFY product comes with an 18-month warranty covering manufacturing and product-quality issues under normal domestic use.

What’s Covered?

If your product develops a genuine quality or manufacturing issue during the warranty period, DRiFY will provide repair or replacement, subject to inspection and confirmation.

How to Claim

Contact our customer support with your order details, invoice and information about the issue.

Email: info@drify.co.in
Phone: [Support Number]

What’s Not Covered?

The warranty does not cover:

  • Damage from improper use, water or accidents

  • Damage caused by unauthorised repairs or modifications

  • Damage from abnormal power supply or transportation

  • Damage caused by fire, floods, lightning or other force majeure events

  • Commercial or industrial use

  • Normal wear and tear